|Editor's Review Costs & Features User Reviews|
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CQout has been going since December 1999 (do you think they were worried about the dreaded Millennium Bug?) and has been going steadily ever since. Their aim is to help you to “seek out” (C – Q – out) a bargain or to help you sell your items through a trusted online platform. You can choose to sell in over 80 countries, making it one of the most international auction sites around. It’s dedicated to security, making sure that all users are registered and checked over. It’s also a UK-based company, so offers greater customer support (though phone or fax, as well as email) to members in the UK.
If you want to learn about how CQ Out operates then you can check their extensive FAQ, which tells you everything from buying to selling, bidding to instant purchases. It’s well written and easy to understand, albeit rather lengthy at times. Still, it’s better to have too much information than not enough. And information can come in really handy because there are a few hidden costs to using CQ Out which you might not realise at first.
To find out about the real cost of selling something on CQ you can take a look at the “costs” section of this review. However, it’s also worth checking the fuller details on the website because it can be more expensive than you might think. Commission rates are a little higher than we’d like and, if you want extras such as promotions, you’ll have to pay for them. These don’t cost an arm and a leg but it could all add up so we’d recommend using these additional features only if you’re selling something quite expensive. Even adding an extra photo (beyond the free one) costs you 10p. Okay this isn’t a lot, but some other sites allow you to upload multiple photos for free, meaning this might not be the best site if you’re planning on selling multiple cheaper items.
One positive of this site is its security. All sellers are screened for authenticity, meaning that you shouldn’t run into fraudsters or people who aren’t interested in genuine trading. However this is no guarantee, of course, but they use Securepay, a company which holds the buyer's money until a transaction has been completed. If your item doesn’t turn up, or there is a problem, you have the opportunity to tell Securepay and have the payment stopped. As a seller you don’t have quite the same level of protection, but the fact that the site uses this system should encourage trust in potential buyers.
CQout seems like a safe place to buy and sell online. It doesn’t have all the features we’d like to see and, whilst its market reach is fine, it’s not amazing. Customers inside the UK will get superior service but, if you live abroad, you’ll need to make an international call to receive the same level of support. It’s also worth considering how much it will cost you to sell on this website as it doesn’t offer great value in comparison with some of its peers.
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